Contact
Contact
One address. Corrections, broken links and gaps in the material all reach a person, and get acted on.
Worth writing about
- Something on a page is factually wrong or has gone out of date.
- A link to an official source is broken or now points somewhere else.
- A lane or situation is missing that clearly should be here.
- Something is unclear enough that it misled you.
About your own loan
Anything specific to your position — an application, a rate, borrowing capacity, whether to refinance — belongs with a licensed lender or credit assistance provider who can look at your full circumstances. Please keep financial details out of email; an inbox is the wrong place for them, and the answer you want needs a proper look at your file anyway.
For general questions about how Australian lending works, the consultation button on any page opens a chat assistant that answers in plain English. On the simplified-Chinese pages the same button opens a WeChat conversation instead. Neither can assess an application or quote you a rate — this site does none of that.
General information. General information about how Australian lending is organised. Rules, thresholds and eligibility are set by government agencies and change; each lane links to the source so you can check the current position.
Reviewed 17 August 2026.